Quality Assurance and Performance Improvement Services

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Data tracking, analysis, and visualization

  • Assessment of data systems used within the organization
  • Identifying and operationalizing key performance indicators
  • Creating user-friendly data tracking forms/spreadsheets (Excel, Google Forms/Sheets)
  • Data visualization using Tableau dashboards


  • Introduction to Excel
  • SMART Goal Setting
  • Critical Time Intervention

Policy Development

  • Assessment of current policies in relation to funder/accreditation requirements
  • Creation of policy templates
  • Integrating Trauma Informed Care and DEI into policies
Jennifer Hernandez
Program Director, Family Enrichment Center
Working with New Reach was a pleasure. From start to finish the team provided supportive coaching. Their experience working with varied populations aided in their ability to explore our programming from a unique lens. New Reach's team was able to provide us with an informed, external view to guide further program progress.