If you need help…
You’re Not Alone
If you are facing housing or food insecurity, the first step toward getting support is contacting 211, Connecticut’s statewide intake and referral system. By starting with 211, you’ll be connected to the right resources based on where you live and what you need most.
New Reach is part of this coordinated network of providers, working together to make sure every person is matched with the services that fit their situation. This streamlined approach helps us focus on delivering our programs with the care, dignity, and efficiency every family deserves.
Call 2-1-1
211 is your one-stop connection to the local services you need, from utility assistance, food, housing, child care, after school programs, elder care, crisis intervention and much more.
211 is always ready to assist you. Dial 2-1-1 or search online. If you are outside of Connecticut or have a problem using the 211-number, dial 1-800-203-1234.
Please visit https://www.211ct.org/ to search for resources throughout Connecticut.
Coordinated Access Network
Coordinated Access is Connecticut’s unified, community-based system for helping individuals and families move from homelessness to stable housing. It provides a consistent, fair, and efficient way for people to access housing and related services—using shared assessments, common protocols, and agreed-upon priorities across providers.
New Reach is a committed partner in this network, working alongside agencies throughout the region to ensure that every household is connected to the right supports at the right time.
This coordinated approach helps our community respond more effectively and helps families achieve lasting stability.